• 1 hour ticket response
  • 1 hour ticket response

  • Timely support is our most essential objective and that’s why we have a team of accomplished support engineers who are prepared to provide a rapid response to any question that you could possibly have. Just open your technical support ticket from your Hosting Control Panel and we’ll respond back to you within 1 hour at the latest. Actually, we strive hard and aim for a twenty–minute technical support ticket response time.

  • Top quality support service
  • An Exceptional Customer Care Service

  • Each member of our client support team has many years of experience in the cloud hosting niche and the vast majority of them have been with us for at least 5 years. They all are ready to respond to all your queries in the most professional manner possible.

  • Intuitive help center
  • An Intuitive Help Center Section

  • Included in the Hosting Control Panel is an easy–to–navigate Help Center, which offers a variety of sources of information. You can search through a constantly updated knowledge base offering web hosting account administration articles and site administration articles, check our educational video tutorials or consult our F.A.Q. library.