Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • You will find nearly all the answers to your questions in the intuitive Help Center section incorporated into our Hosting Control Panel. It boasts a huge repository with frequently asked questions and in–depth how–to articles prepared by our skilled help desk support team.

  • Top quality support service
  • Instructional Videos

  • If you prefer to see how a task is completed or how a problem is resolved, rather than just reading about it, take a look at our compilation of instructional video tutorials. They address various topics and will help you swiftly understand how to work with the Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 client support service and a one–hour support ticket response time guarantee. Our proficient technical support engineers will be available to you 24–7 to answer your questions and to resolve any issue that you may possibly run into. Simply submit a customer service request from the Help Center and we’ll reply extremely quickly.