Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is taught to instantly attend to all our cloud hosting users’ inquiries and information questions. Via our ticket system, it is also possible to supply your issue and a support staff member will most likely go back to to you within maximum one hour. In fact, practice shows that the common response period is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us any time needed. Our staff of specialists is going to be online for you 24x7x365 to respond to all your enquiries and to handle any trouble you will likely have. You are able to open a technical support ticket from your Hosting Control Panel or send us a message at any time. Additionally, on business days, you can easily give us a call or make use of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you need support while working on your sites within the Control Panel, you are able to always press the Help button and track down your problem in the selection of articles that will show up. We have as well turned much of the articles into instructional videos. The catalogue of movies will come up if you choose the Videos option present in each section.