A 99.9% Server Uptime
We’ve built our cloud hosting platform using reliable hardware components and significantly tweaked software. Our sysadmins have installed a customized version of SELinux on all our machines to guarantee utmost protection and reliability. We have installed several denial–of–service prevention units along with highly efficient firewalls to make sure our network is unassailable and safe.
All cloud hosting packages feature a 99.9% server uptime guarantee. And regardless of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it’s very important to also set up your own network infrastructure. This is why we built a custom internal network in each one of our data center facilities. Relying on top–notch Juniper routers and switches, our internal network allows for unfathomably fast data transmission speeds and is also fully redundant.
Because of this, you can enjoy a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, irrespective of which hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re unhappy with our hosting services, or if you consider them inadequate, or if you decide that you require a VPS servers instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domain names even if you delete your web hosting account with us.
24/7 Technical Support
We have mindfully selected each member of our 24x7 support team to ensure that we can provide the very best technical support service that you can possibly get. Each one of our techs has many years of experience dealing with web hosting accounts behind his back, therefore they know very well what they are doing. Plus, they’re at your disposal 24/7 – you can touch base with them at any time and they’ll respond to you ASAP.
Their average ticket response time is just 20 minutes, while with other web hosting suppliers you are forced to wait for days. And we offer you a 1–hour response time guarantee. No matter what happens, your questions will be replied to in less than one hour.